Advisor and customer workflow
Estimate explanations, customer updates, declined work, invoice handoff, and TorqueLedger workflow adoption.
Skill tracks
Training paths for the shop skills that actually move the business.
SkillCoach works best when the shop starts with one role or workflow, then expands into connected tracks: front counter, technician, body and marine repair, and quality control.
Inspection and apprentice growth
DVI proof, onboarding, apprentice weekly reviews, safety habits, supervised work, and workflow discipline.
Hands-on repair skills
Fibreglass repair, bodywork, and paint prep training with stage gates before the learner moves on.
Fewer repeat mistakes
Comeback prevention, final inspection, proof review, root cause notes, and manager signoff.
Start with one leak
Choose the most expensive training leak this week. Build a five-day sprint and review one proof artifact per day.
Turn it into a system
Founder pilot shops get help choosing the first track, running the sprint, and turning the result into repeatable training.
Recommended next move
Do not expand everything at once.
The right sequence is front counter or DVI first for most repair shops, then technician onboarding, then body, paint, fibreglass, and QC tracks as proof standards mature.